Customer Service
Tel: +86-755-27589398 E-mail: service@magicshine.com
WARRANTY
Warranty duration
We guarantee Magicshine products to be free from defects in materials and workmanship for the period of:
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Light head: One (1) year limited warranty from date of retail purchase.
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Battery, charger and other accessories: 180 days from the date of retail purchase.
Warranty Terms & Conditions
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This guarantee does not cover damages from road hazards, improper installation or operation, or willful abuse. Warranty does not cover consequential damage, or damage or inconvenience caused by non-operation of the product. Magicshine?¡¥s liability is limited to either free repair or free replacement of warranted merchandise at Magicshine?¡¥s discretion. No credits or refunds will be issued.
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At its sole discretion, Magicshine agrees to repair or replace products deemed by Magicshine lights to be defective. Magicshine reserve the right to replace a product with a like replacement that fulfils the same purpose. This replacement product may have graphics or finishing different from the original.
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DO NOT return suspected defective parts directly to Magicshine. When a Magicshine product is suspected to be defective, it must be submitted into warranty inspection, either through authorized dealers or distributors. The entire product must be returned, not just the suspected defective part, shipped freight prepaid, together with the written description of the suspected failure and proof of purchase. The repaired or replaced product will be returned freight prepaid.
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This limited warranty is in lieu of any other express or implied warranties, including implied warranties of fitness for a particular purpose, merchantability, or other similar standard. To the extent allowed by law, Magicshine is not responsible for any incidental, consequential, or special damages associated with a warranty claim.
For further information, please contact your authorized Magicshine retailer/distributor or send an email to: service@magicshine.com.
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