Warranty Terms & Conditions

1. Duration of Warranty
365-days  warranty: light head
180-days warranty: battery, charger and other accessories,

2. Lifetime Free Technical Support
Magicshine offers free technical support. If you have any question on your Magicshine light, welcome to contact our Magicshine. Our customer support team is here to help you all the time!

This guarantee does not cover damages from road hazards, improper installation or operation, or willful abuse. Warranty does not cover consequential damage, or damage or inconvenience caused by non-operation of the product. Magicshine's liability is limited to either free repair or free replacement of warranted merchandise at Magicshine's discretion. No credits or refunds will be issued.

The buyer should immediately check the product for proper operation immediately after receipt; otherwise the goods are considered as accepted.

Warranty is only valid to the original owner. Proof of purchase is required when obtaining warranty service. Systems returned without a sales receipt will have the warranty begin on the date of manufacture.

At its sole discretion, Magicshine agrees to repair or replace products deemed by Magicshine lights to be defective. Magicshine reserve the right to replace a product with a like replacement that fulfils the same purpose. This replacement product may have graphics or finishing different from the original.

DO NOT return suspected defective parts directly to Magicshine or the seller. When a Magicshine product is suspected to be defective, it must be submitted into warranty inspection, either through authorized dealers or distributors. The entire product must be returned, not just the suspected defective part, shipped freight prepaid, together with the written description of the suspected failure, proof of purchase and the warranty card.

This limited warranty is in lieu of any other express or implied warranties, including implied warranties of fitness for a particular purpose, merchantability, or other similar standard. To the extent allowed by law, Magicshine is not responsible for any incidental, consequential, or special damages associated with a warranty claim.

For further information, please send email to

After Service

Mexico customer service center 

Germany & Switzerland customer service center


Tel: +49(0)21191186629